A constructing with places of work belonging to Microsoft is seen in Chevy Chase, Maryland, January 18, 2023.
Saul Loeb/AFP by way of Getty Pictures
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Saul Loeb/AFP by way of Getty Pictures
A constructing with places of work belonging to Microsoft is seen in Chevy Chase, Maryland, January 18, 2023.
Saul Loeb/AFP by way of Getty Pictures
Microsoft says it has rolled again a routing change that appeared to trigger 1000’s of its prospects to lose entry to functions like Outlook and Groups on Wednesday morning.
Downdetector, which tracks software program outage reviews, confirmed a spike in points with Microsoft 365 apps (previously referred to as Workplace 365) round 3 a.m. ET.
Nations the place the workday was underway, like Japan, India and the UK, every registered 1000’s of outage reviews.
Microsoft mentioned in a standing report that customers had been “unable to entry a number of Microsoft 365 companies,” together with Groups, Outlook, Sharepoint, Change, OneDrive and Defender.
We’re persevering with to observe the restoration throughout the service and a few prospects are reporting mitigation. We’re additionally connecting the service to further infrastructure to expedite the restoration course of.
— Microsoft 365 Standing (@MSFT365Status) January 25, 2023
The tech large initially mentioned it had remoted the issue to “networking configuration points,” later saying that it had “rolled again a community change that we imagine is inflicting impression.” It up to date its standing report to indicate the functions had been totally accessible once more shortly after 7:30 a.m. ET.
The corporate will proceed to observe and examine the problem, it mentioned.
Practically 345 million folks use Microsoft merchandise globally, in keeping with the corporate’s final public disclosure, in 2021. Functions like Outlook and Groups function a crucial engine for a lot of companies, colleges and repair organizations.
However that recognition hasn’t saved Microsoft as an organization immune from an financial slowdown that is despatched a wave of layoffs throughout Silicon Valley.
On Tuesday, Microsoft reported its income was solely growing by 2%, its slowest development in six years. In a 3 month interval that led to December, the corporate’s general revenue fell 12%, to $16.4 billion.
The corporate introduced final week that it could slash 10,000 jobs, a fraction of its 200,000-person workforce.
Microsoft didn’t instantly reply to NPR’s request for extra data on the outage.
